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Data Processing Addendum

LK Technologies LLC

This Data Processing Addendum (this "DPA") supplements the VirtueTMS Terms of Service between LK Technologies LLC, an Arizona limited liability company ("Provider"), and the person or entity that accepts those Terms ("Customer") (the "Agreement").

VirtueTMS is the name of a software product owned and operated by Provider. It is not a legal entity, business, or party to this DPA. All rights, obligations, and liabilities under this DPA are those of Provider.

This DPA is incorporated into the Agreement by reference under Agreement §8.15 and applies to Provider's Processing of Customer Personal Data in connection with the Services. Customer accepts this DPA by accepting the Agreement in accordance with Agreement §1.2. Capitalized terms not defined here have the meanings given in the Agreement.

1. DEFINITIONS

"Applicable Privacy Laws" means all US federal and state data protection and privacy laws applicable to Provider's Processing of Customer Personal Data, including the California Consumer Privacy Act as amended, and the comprehensive consumer privacy statutes of other US states, in each case to the extent they apply.

"Customer Personal Data" means Restricted Personal Data, as defined in the Agreement, contained within Customer Data and Processed by Provider on Customer's behalf through the Services, as further described in Exhibit A. Customer Personal Data does not include Usage Metrics, Model Training Data, Business Contact Information, Aggregated Data, or Provider Data, each as defined in the Agreement.

"Controller," "Business," "Processor," "Service Provider," "Data Subject," "Consumer," "Personal Data," "Personal Information," "Sell," "Share," and "Process" / "Processing" have the meanings given under Applicable Privacy Laws. Where those meanings differ between laws, the meaning providing the greater protection to Data Subjects applies.

"Security Incident" has the meaning given in the Agreement.

"Sub-processor" means a Provider Subprocessor, as defined in Agreement §8.8, that Processes Customer Personal Data.

2. ROLES OF THE PARTIES

2.1 Processor Role. With respect to Customer Personal Data, Customer is the Controller (or Business) and Provider is the Processor (or Service Provider). Provider Processes Customer Personal Data only on Customer's documented instructions, which consist of this DPA, the Agreement, and Customer's and its Authorized Users' configuration and use of the Services.

2.2 Customer's Responsibility. As set forth in Agreement §§7.7 and 8.7, Customer is solely responsible for establishing a lawful basis for the Processing, for determining which privacy, data protection, employee monitoring, vehicle tracking, and consumer protection laws apply to it, for providing all required notices, and for obtaining and maintaining all consents required from Data Subjects, including its drivers, employees, and contractors. Provider relies conclusively on Customer's representations and warranties in Agreement §7.7(b) without independent inquiry, verification, or investigation. Any notice Provider elects to present to an Authorized User under Agreement §7.7(c) is presented for Provider's own purposes and does not satisfy, replace, reduce, or discharge Customer's obligations.

2.3 Instructions Include Platform Operation. Customer's instructions include the Processing, transmission, storage, display, and disclosure of Customer Personal Data where that activity is a function of the Platform operating as intended, or is directed, configured, or authorized by Customer or its Authorized Users, as set forth in Agreement §8.4. This includes the disclosure of driver names, driver contact information, driver photographs, vehicle and shipment location, credential and document images, and shipment status to brokers, shippers, consignees, factoring providers, insurers, and other counterparties through the Platform's portals, tracking links, notifications, generated documents, and Integrations. Customer determines what data is shared through such features and with whom.

2.4 Provider Acts Independently as to Certain Data. Provider is not a Processor or Service Provider, and Customer is not a Controller or Business, with respect to Usage Metrics, Model Training Data, Business Contact Information, Aggregated Data, or Provider Data. Provider's rights in that data are governed exclusively by Agreement §§3.4, 8.3, 8.12, and 8.13 and are not limited by this DPA.

2.5 Notification. If Provider determines that it can no longer meet its obligations under Applicable Privacy Laws with respect to Customer Personal Data, it will notify Customer without undue delay.

3. SERVICE PROVIDER COMMITMENTS

3.1 Commitments. With respect to Customer Personal Data, Provider:

1. will not Sell or Share the data;

2. will not retain, use, or disclose the data for any purpose other than the business purposes specified in this DPA and Exhibit A, including performing the Services, and will not retain, use, or disclose the data outside the direct business relationship with Customer, except as permitted by Applicable Privacy Laws;

3. will not combine the data with personal information Provider receives from, or on behalf of, another person, or collects from its own interactions with any Consumer, except as permitted by Applicable Privacy Laws to perform a business purpose;

4. will comply with the obligations applicable to it under Applicable Privacy Laws and provide the same level of privacy protection as required of Customer; and

5. certifies that it understands and will comply with the restrictions in this Section 3.

3.2 Scope of This Section. This Section 3 applies to Customer Personal Data only. It does not apply to, and does not restrict Provider's use of, Usage Metrics, Model Training Data, Business Contact Information, Aggregated Data, or Provider Data, which are not Customer Personal Data and are governed by Agreement §§3.4, 8.3, 8.12, and 8.13.

3.3 Customer's Oversight. Customer may take reasonable and appropriate steps to help ensure that Provider uses Customer Personal Data consistent with Customer's obligations under Applicable Privacy Laws, and to stop and remediate any unauthorized use.

4. AI FEATURES AND MODEL TRAINING

4.1 Training Rights Are Governed by the Agreement. Provider's rights to use Model Training Data, Inputs, and AI Output to develop, train, tune, test, evaluate, and improve AI Features and other Platform functionality are set forth in Agreement §8.12(b), including Provider's right to combine and pool Model Training Data with data derived from other customers and from third-party and synthetic sources.

4.2 Restricted Personal Data Is Excluded from Training. Model Training Data means Customer Data from which all Restricted Personal Data has been removed or irreversibly obscured. Provider will not knowingly use Restricted Personal Data to train, tune, or improve any machine learning model, and applies commercially reasonable measures designed to identify and to remove or irreversibly obscure Restricted Personal Data before any such use, as set forth in Agreement §8.12(c). Customer acknowledges that automated identification and redaction is imperfect and that Provider does not warrant that all Restricted Personal Data will be identified, removed, or obscured.

4.3 Customer's Obligation. Customer shall not submit, and shall instruct its Authorized Users not to submit, Restricted Personal Data into any field of the Platform not designated for it.

4.4 No External Disclosure in Identifying Form. Provider will not disclose Model Training Data to any third party in a form that identifies Customer, except to Sub-processors bound by confidentiality obligations, as required by Applicable Law, or with Customer's prior written consent.

5. CONFIDENTIALITY

Provider ensures that personnel authorized to Process Customer Personal Data are bound by appropriate obligations of confidentiality and that access is limited to those who require it to provide the Services. Customer Personal Data is Customer's Confidential Information under Agreement §9, and Provider's confidentiality obligations with respect to it survive indefinitely in accordance with Agreement §9.9.

6. SECURITY

Provider maintains administrative, technical, and physical safeguards designed to protect Customer Personal Data within the Hosted Environment against unauthorized access, use, disclosure, alteration, and destruction, as set forth in Agreement §8.5 and described in Exhibit B. Those safeguards are appropriate to the size and complexity of Provider's business, the nature and scope of its activities, and the sensitivity of Customer Personal Data.

As set forth in Agreement §8.5, Provider makes no representation, warranty, or commitment that it maintains or will obtain any security certification, attestation, audit report, penetration test, or compliance framework.

Customer is responsible for its own use of the Services, including safeguarding User Credentials in accordance with Agreement §7.2 and configuring access for its Authorized Users.

7. SUB-PROCESSORS

7.1 General Authorization. Customer provides general authorization for Provider to engage Sub-processors to Process Customer Personal Data. Provider imposes data protection obligations on each Sub-processor that are substantially similar to those in this DPA, and remains responsible for each Sub-processor's performance in connection with the Services to the same extent it is responsible for its own performance.

7.2 Changes. As set forth in Agreement §8.8, Provider may add, remove, or replace any Sub-processor at any time, in its sole discretion, without notice to Customer and without Customer's consent.

7.3 Exhibit C Is Informational. Provider may, but is not obligated to, make available a list of Sub-processors then in use. Exhibit C is provided for information only, is current as of the date stated in it, is not maintained or updated on any schedule, and does not form part of this DPA or the Agreement. Customer's sole remedy if it objects to any Sub-processor is to cancel in accordance with Agreement §4.9.

8. ASSISTANCE TO CUSTOMER

Taking into account the nature of the Processing, Provider will provide reasonable assistance, at Customer's expense as set forth in Agreement §8.7, to enable Customer to:

1. respond to Data Subject requests to know, access, correct, delete, or opt out, including by forwarding to Customer any such request Provider receives directly that relates to Customer Personal Data; and

2. meet Customer's own security, breach-notification, and data protection obligations under Applicable Privacy Laws, to the extent Provider is reasonably able and the information is not otherwise available to Customer.

Provider does not respond substantively to any Data Subject request relating to Customer Personal Data. Provider has no obligation to advise Customer as to any notice or consent Customer may require. Provider is not the employer of any driver or other Authorized User and makes no employment, engagement, qualification, disqualification, compensation, or disciplinary decision, as set forth in Agreement §7.7(f).

9. SECURITY INCIDENT NOTIFICATION

Provider will use commercially reasonable efforts to notify Customer of a Security Incident affecting Customer Personal Data without unreasonable delay after Provider confirms that the Security Incident has occurred, except where a governmental authority or law enforcement agency directs Provider to delay notification, in which case Provider will notify Customer as soon as permitted. Provider's obligation under this Section arises upon confirmation and not upon initial detection, report, or suspicion of a possible incident, and Provider is entitled to a reasonable period to investigate and confirm before any notification obligation arises.

Notification will include the information then reasonably available to Provider, and Provider will provide additional information as its investigation progresses.

Provider's obligations under this Section are limited to Customer Personal Data within the Hosted Environment and do not extend to any incident occurring at, or attributable to, Customer's systems, Customer's devices, Customer's User Credentials, or any Third-Party Provider. Customer is solely responsible for determining whether any incident triggers a notification obligation on Customer's part and for making any such notification. Provider's notification is not an acknowledgment of fault or liability.

10. RETURN AND DELETION

10.1 Retention Period. Following expiration or termination of the Agreement, Provider retains Customer Data for the Retention Period set forth in Agreement §13.8(a), being thirty (30) days. During the Retention Period, Customer may export its Customer Data through the export function made available for that purpose.

10.2 Customer's Responsibility. Customer is solely responsible for exporting all Customer Data it requires, and for doing so before the Retention Period expires. Provider has no obligation to export Customer Data on Customer's behalf, to notify Customer that the Retention Period is expiring, to confirm that any export was completed, or to verify the contents, format, or usability of any exported file. Customer acknowledges that the Retention Period is materially shorter than the retention periods imposed by transportation regulations, and that Customer's obligations under Agreement §7.5(f) are unaffected by this DPA.

10.3 Deletion. Following the Retention Period, Provider may permanently delete Customer Data, including Customer Personal Data and uploaded documents such as commercial driver's licenses and medical examiner's certificates, without further notice to Customer and without any obligation to confirm deletion. Deleted Customer Data cannot be recovered.

10.4 Backups. Customer Data may persist in routine backups, archives, and disaster recovery systems for a period following deletion under Section 10.3. Such copies are not accessible to Customer and are overwritten or expire in the ordinary course of Provider's backup operations, as described in Agreement §§6.7 and 13.9.

10.5 Legal Holds. Notwithstanding this Section, Provider may retain Customer Data where required by Applicable Law, by subpoena or legal process, or where reasonably necessary in connection with an actual or anticipated claim, investigation, or dispute, for so long as necessary for that purpose. Any data so retained remains subject to Agreement §9.

10.6 Data Not Subject to This Section. Provider's retention and use of Usage Metrics, Model Training Data, Business Contact Information, Aggregated Data, Provider Data, Feedback, and logs retained under Agreement §7.11(a) survives expiration or termination of the Agreement and is not affected by this Section or by any deletion of Customer Data.

11. AUDIT AND COMPLIANCE

Provider will make available to Customer information reasonably necessary to demonstrate compliance with this DPA. Where Provider has obtained a third-party audit report, attestation, or certification covering the Services, Provider may satisfy this obligation by providing it. As set forth in Agreement §8.5, Provider is under no obligation to obtain or maintain any such report, attestation, or certification, and nothing in this Section obligates Provider to do so.

Any additional audit is subject to reasonable scope, notice, confidentiality, and frequency limits, is conducted at Customer's expense, may not occur more than once in any twelve (12) month period absent a confirmed Security Incident affecting Customer Personal Data, and must not disrupt Provider's operations or compromise the data or confidentiality of any other customer.

12. LOCATION OF PROCESSING

The Services are operated from the United States, and Provider Processes Customer Personal Data primarily in the United States. Sub-processors may Process Customer Personal Data outside the United States in accordance with their own terms and safeguards.

This DPA does not include, and the Services do not support, transfer mechanisms for personal data subject to European Union or United Kingdom data protection law. Such data is outside the scope of the Services, and Customer shall not submit it to the Platform.

13. LIABILITY, PRECEDENCE, AND GOVERNING LAW

13.1 Liability. Each party's liability under this DPA is subject to the exclusions and limitations of liability set out in Agreement §12, including the exclusion of indirect damages in §12.1, the general cap in §12.2, the data security super-cap in §12.3, and the time limitation on claims in §12.7. Customer's indemnification obligations under Agreement §11.1, including §11.1(g) and §11.1(h), apply to claims arising under or relating to this DPA and are not subject to Agreement §12.

13.2 Precedence. This DPA is incorporated into and forms part of the Agreement. In the event of any conflict or inconsistency between this DPA and the Agreement, the Agreement controls, except that where a provision of this DPA is required by Applicable Privacy Laws to be included in a contract between a business and a service provider, or between a controller and a processor, that provision controls solely to the extent of that legal requirement and solely with respect to the Processing of Customer Personal Data. Nothing in this DPA modifies Agreement §§3.4, 8.3, 8.12, 8.13, or 8.14.

13.3 Changes. Provider may modify this DPA in accordance with Agreement §14.

13.4 Governing Law and Disputes. This DPA is governed by the laws of the State of Arizona, consistent with the Agreement. Agreement §15 (Dispute Resolution) applies to any dispute arising under or relating to this DPA.

EXHIBIT A — DETAILS OF PROCESSING

Subject matter. Provision of the VirtueTMS transportation management Services.

Duration. The Subscription Term, plus the Retention Period described in Section 10.

Nature and purpose. Hosting, storing, processing, transmitting, and displaying Customer Personal Data to operate the Services, including account management and authentication; dispatch and load management; document capture, processing, and extraction; invoicing and settlement; messaging and notifications; shipment tracking; compliance tracking; security and fraud prevention; and technical support.

Categories of Data Subjects. Customer's drivers, employees, contractors, and other Authorized Users; individuals acting in a business capacity on behalf of brokers, shippers, consignees, factoring companies, insurers, and other counterparties; and other individuals whose information Customer or its Authorized Users submit to the Platform.

Categories of Personal Data. The categories described in Agreement §7.7(e), being: account and identity data; authentication and security data; driver and personnel data; location data; equipment data; operational and transaction data; documents and images, together with the text, values, and metadata extracted from them by AI Features; communications; and Usage Metrics. As stated in Agreement §7.7(e), those categories are illustrative and are not an exhaustive or fixed list.

Sensitive data. Commercial driver's license numbers and other government-issued identification numbers; medical examiner's certificate and medical-certification information; precise geolocation; and financial account information. Handled subject to the measures described in Exhibit B.

Biometric data. The Services do not collect biometric identifiers or biometric information.

EXHIBIT B — SECURITY MEASURES

The measures below describe Provider's security program as of the date of this DPA. They are subject to Agreement §8.5 and may be modified as Provider's operations and the threat environment change. Provider will not materially reduce the overall level of security of the Services during the Subscription Term.

• Encryption of Customer Personal Data in transit using industry-standard transport security, and encryption at rest within the Hosted Environment.
• Role-based access controls designed to limit access to Customer Personal Data and to uploaded documents to authorized personnel on a need-to-know basis.
• Tenant scoping controls designed to separate each customer's data within the Services.
• Authentication controls, including one-time passcode verification for account access.
• Logging and monitoring of authentication events, record creation and modification, data access, and document processing, as described in Agreement §7.11(a).
• Backup of the Hosted Environment, subject to Agreement §6.7.
• Documented incident response procedures, subject to Agreement §9 of this DPA.
• Use of infrastructure providers and Sub-processors that maintain their own security programs.
• Deletion of Customer Data following the Retention Period described in Section 10.

EXHIBIT C — SUB-PROCESSORS

Current as of July 2026. Provided for information only. See Section 7.3.

Notices under this DPA are given in accordance with Agreement §16.8.

Messaging Terms (SMS and MMS)

ABOUT THIS PAGE

This page describes the text-message programs operated by LK Technologies LLC, an Arizona limited liability company ("Provider," "we," "us," or "our"), in connection with the VirtueTMS transportation management platform (the "Platform").

"VirtueTMS" is the name of our software product. It is not a separate legal entity. Any reference to VirtueTMS as the sender of a message means LK Technologies LLC.

This page is a disclosure, not a contract. It summarizes, in one place and in plain language, the messaging provisions already set out in the VirtueTMS Terms of Service (the "Terms") at §1.8 and §7.6, and in the VirtueTMS Privacy Policy at §10. It does not create, modify, expand, or limit any right or obligation under those documents. Where anything on this page differs from the Terms or the Privacy Policy, those documents control. Capitalized terms not defined here have the meaning given in the Terms.

1 WHO THIS PAGE APPLIES TO

This page describes text messages we send to you at the mobile telephone number associated with your account or your user profile, as described in Terms §1.8(c) and §1.8(d).

It does not describe messages you send to drivers, brokers, shippers, consignees, factoring companies, or any other person using the Platform's features. You are solely responsible for those communications under Terms §7.6. See Section 12 below.

2 OUR MESSAGING PROGRAMS

We operate the following programs. Each is separate, and consent to one is not consent to another.

2.1 Account Verification and Security (transactional)

What it is. One-time passcodes used to verify your mobile number, to sign in, to enable or use two-factor authentication, and to recover your account; and security and login alerts.

How consent is given. By accepting the Terms and providing your mobile telephone number during signup. Terms §1.8(c) sets out this consent. The disclosure in Section 3 below is presented at the point where the number is collected.

Frequency. Varies with your sign-in and verification activity, as stated in Terms §1.8(c). Typically one message per verification or sign-in event.

Sample message.

2.2 Account and Service Notifications (transactional)

What it is. Messages relating to your account and your use of the Platform. Terms §1.8(c) lists these as including password and account recovery; billing, payment, payment failure, and subscription notices; load, dispatch, document, and status notifications generated by the Platform; support correspondence; and notices of changes to the Terms or to the Platform.

How consent is given. As described in Section 2.1. These messages are transactional and operational in nature and are a necessary part of the Platform (Terms §1.8(c)).

Frequency. Varies with your use of the Platform. Message volume depends on how many loads, documents, and billing events are associated with your account.

Sample messages.

2.3 Promotional and Marketing Messages (optional, separate opt-in)

What it is. Messages about product features, offers, pricing, onboarding tips, and other promotional content.

How consent is given. Only through a separate, distinct affirmative election, unchecked by default and presented apart from any other agreement or checkbox, as required by Terms §1.8(d). Consent to receive marketing messages is not a condition of accessing or using the Platform or of any purchase (Terms §1.8(d); Privacy Policy §10).

Frequency. Varies. No more than eight (8) messages per month.

Sample message.

3 DISCLOSURE PRESENTED AT THE POINT OF COLLECTION

The following disclosure is presented at the point where your mobile telephone number is collected, before you submit it:

The marketing election described in Section 2.3 is presented separately, is unchecked by default, and reads:

4 COST

Message and data rates may apply (Terms §1.8(c)). We do not charge you for these messages, but your wireless carrier may charge you for messages you send and receive. Contact your wireless carrier for details of your plan.

5 GETTING HELP

Reply HELP to any message from us for assistance, or contact us at Support@VirtueTMS.com.

6 OPTING OUT

You may stop receiving text messages from any program at any time by replying STOP to any message from that program (Terms §1.8(c); Privacy Policy §10). Carriers also recognize END, CANCEL, UNSUBSCRIBE, and QUIT for this purpose.

After you opt out, we will send one final message confirming that you have been unsubscribed, and no further messages for that program.

6.1 Opting out of marketing does not affect your account

Replying STOP to a marketing message ends marketing messages only. Under Terms §1.8(d), withdrawing marketing consent does not affect your access to the Platform or your receipt of the operational messages described in Sections 2.1 and 2.2.

6.2 Opting out of transactional messages will affect your account

Verification codes, security alerts, and account-recovery messages are delivered by text. As stated in Terms §1.8(c), opting out may prevent us from delivering verification codes, security alerts, and operational notifications, and may impair or prevent your use of features that depend on text messaging. Opting out does not relieve you of any obligation under the Terms and does not cancel your subscription. To cancel your subscription, use the cancellation process in the Platform.

6.3 Opting back in

Reply START to the number that last messaged you to resume receiving messages. You may also re-enter and re-verify your mobile number in your account settings, or contact Support@VirtueTMS.com for help regaining access to your account.

7 YOUR MOBILE NUMBER

Terms §1.8(e) sets out your obligations regarding contact information. In summary: you represent that you are the subscriber to, or the customary user of, each telephone number you provide, and that you are authorized to receive communications at that number on behalf of your business. You must promptly update your account, and notify us, if a number is changed, discontinued, reassigned, or transferred, or ceases to be associated with you or an Authorized User. We rely on that information in delivering communications, and your indemnification obligations under Terms §11.1 apply to any claim arising from a failure to comply.

Under Terms §1.8(f), you are also responsible for ensuring that your Authorized Users are aware of and consent to receiving communications at the numbers you provide for them.

8 PRIVACY AND YOUR CONSENT DATA

We do not share your mobile opt-in information or your text-messaging consent with third parties for their own marketing or promotional purposes (Privacy Policy §10). Mobile telephone numbers and consent records are not sold, rented, or licensed for marketing purposes, and are not shared with any third party for that purpose.

Mobile telephone numbers are disclosed to the communications service provider that transmits messages on our behalf, solely to deliver the messages described on this page. That provider is currently Twilio, which is listed as a sub-processor in Exhibit C to our Data Processing Addendum. As stated in Privacy Policy §8, we may add, remove, or replace service providers at any time without notice.

8.1 Mobile numbers used as a business contact number

Many owner-operators and small fleets use a mobile telephone number as the primary contact number for their business. Under Terms §8.12(d), a telephone number that identifies a business, or that identifies an individual solely in their capacity as an owner, officer, employee, agent, or representative of a business in connection with a commercial transportation transaction, is Business Contact Information and not Restricted Personal Data. That is so whether the business is organized as a corporation, limited liability company, partnership, or sole proprietorship, whether or not the individual identified is the owner of that business, and whether the number is a mobile or a landline number.

Accordingly, a mobile number you provide as your business contact number is used, processed, retained, verified, corrected, and displayed as business contact information as necessary to operate the Platform and perform the Services — including to identify counterparties, resolve broker records, and present load contact information. Where you direct the Services to do so through the Platform's features, that number may also be transmitted to counterparties and service providers as necessary to perform the Services, including on rate confirmations, bills of lading, proofs of delivery, invoices, settlement statements, and factoring packets, and to brokers, shippers, consignees, factoring companies, insurers, accounting integrations, and similar parties (Privacy Policy §8).

Two limits apply and are not changed by this Section. First, as provided in Terms §8.12(d), we do not compile the name, direct telephone number, personal email address, or residential address of any natural person into our business directory records, and we do not disclose that information to any third party outside the Platform. Second, the operational use described above is not marketing: your mobile opt-in information and your text-messaging consent records are never disclosed for any third party's marketing or promotional purposes.

8.2 Consent records

We record the consent you provide and its timestamp (Privacy Policy §10). Retention of that record is governed by Privacy Policy §12. Separately, and unrelated to marketing, Privacy Policy §8 describes the limited circumstances in which information may be disclosed to professional advisors and authorities, or in a business transfer. Nothing on this page expands or narrows those provisions. Our handling of personal information is otherwise described in our Privacy Policy.

9 DELIVERY, CARRIERS, AND DEVICES

Text messaging requires a mobile telephone number capable of receiving SMS or MMS messages and, for MMS, a device and plan that support it. Delivery is not guaranteed.

Wireless carriers are not liable for delayed or undelivered messages. We are not responsible for messages delayed, filtered, blocked, or not delivered by any wireless carrier, aggregator, device, or operating system. You should not rely on text messaging as your only means of receiving time-sensitive information about your account; as provided in Terms §1.8(b), we also communicate by email and within the Platform.

Supported carriers include AT&T, Verizon Wireless, T-Mobile, and other major and regional U.S. carriers. Carrier support may change without notice.

10 ELIGIBILITY

The Platform is intended for business use. Under Terms §1.4, the individual accepting the Terms must be at least eighteen (18) years of age.

11 UNITED STATES ONLY

Our messaging programs are offered to mobile telephone numbers in the United States.

12 MESSAGES YOU SEND THROUGH THE PLATFORM

If you use the Platform to send, initiate, schedule, or trigger any text message, voice call, or other communication to any person, you are solely responsible for that communication, including its content, timing, frequency, and recipients (Terms §7.6(a)).

Terms §7.6(b) requires you to comply with all applicable law and industry requirements governing those communications, including the Telephone Consumer Protection Act, the CAN-SPAM Act, applicable state telemarketing and messaging statutes, and the guidelines, codes of conduct, and registration requirements of the CTIA and of wireless carriers, including 10DLC and equivalent registration programs. You must obtain and maintain all required consents before sending any communication, honor all opt-out and revocation requests promptly, and maintain records of consent sufficient to demonstrate compliance.

Under Terms §7.6(e), we may suspend or limit your access to messaging functionality if we reasonably determine that your use violates that Section, presents a risk of liability to us, or has resulted or may result in carrier filtering, penalty, or enforcement action.

13 CHANGES TO THIS PAGE

We may update this page from time to time and will post changes here with an updated "Last Updated" date. Because this page describes provisions of the Terms and the Privacy Policy rather than creating separate terms, changes to those documents are governed by Terms §14 and Privacy Policy §18, and notice of any such change is given as provided there.

14 LANGUAGE

This page is provided in English only. Any translation obtained from any source is unofficial and has no legal effect; the English version controls (Privacy Policy §20).

15 CONTACT US

Scottsdale, Arizona

Email: Support@VirtueTMS.com

The Terms of Service, Privacy Policy, and Data Processing Addendum are the governing documents. Disputes are subject to the dispute resolution, arbitration, class-action waiver, governing-law, and venue provisions of the Terms.